Privacy Policy
Last updated: April 2026
1. Data Controller
This website is operated by Dtech Market E-Ticaret ve Yazılım San. Tic. Ltd. Şti. (trading as Dtech Bilişim). Your personal data is processed by us as data controller under the Turkish Personal Data Protection Law (KVKK) and, where applicable, the EU General Data Protection Regulation (GDPR).
- Email: dtech_sales@dtechbilisim.com
- Phone: +90 850 840 33 70
- Website: www.dtechbilisim.com
2. Data We Collect
- Contact form: Name, email, phone, company name, message
- Newsletter: Email address
- Analytics: Page views, session duration, device type, country (via Google Analytics 4, subject to your cookie consent)
- Cookies: Technical cookies (session management) and analytics cookies (after consent)
3. Purpose of Processing
- Responding to your inquiries and requests
- Sending proposals and service information
- Sending newsletters and announcements (with your subscription consent)
- Analysing and improving site usage
- Complying with legal obligations
4. Data Transfers
Your data may be shared with the following third parties:
- Pipedrive CRM: Customer relationship management (Ireland, GDPR compliant)
- Resend: Email delivery (US, under SCCs)
- Google Analytics 4: Site analytics (subject to cookie consent)
Your data is never sold or rented to third parties.
5. Cookie Policy
- Essential cookies: Required for the site to function. No consent needed.
- Analytics cookies (GA4): Used to measure site traffic. Active by default for visitors from Turkey and the US; requires consent for visitors from the EU/UK and other regions.
You can update your cookie preferences at any time using the banner at the bottom of the page.
6. Your Rights
Under KVKK and GDPR (where applicable), you have the right to:
- Know whether your personal data is being processed
- Request access to your data
- Request correction or deletion of your data
- Object to processing
- Request data portability (GDPR)
- Lodge a complaint with a supervisory authority
To exercise your rights, email us at: dtech_sales@dtechbilisim.com. We will respond within 30 days.
7. Retention Periods
Contact form data is retained for 2 years. Newsletter data is kept until you unsubscribe. Analytics data is retained by Google Analytics for 14 months.
8. Updates
This policy may be updated from time to time. For significant changes, we will notify you by email. The current version is always available on this page.